Black Swans and Outsourcing
Ever heard of a “black swan event?” If you haven’t, here’s a quick definition: it’s a surprise event that has ...
The Straw that Broke the Engineer's Back
Skilled, talented, and specialized IT engineers are in short supply– and sometimes it seems as though they ...
Five Things that Increase Employee Churn in Enterprise IT
Why is churn so significant throughout the IT industry? Are employees fickle, or is there something more at ...
Four Differences in how Engineers and Operators Attack Problems
Think engineers and operators are interchangeable when it comes to solving problems? Think again. You need ...
The Focus Factor: Designing Solutions vs. Fighting Fires
Today's work environment is one of constant distraction for us all, but especially those in the IT industry. ...
Is 1° a Big Deal?
Is an error of 1° a big deal, or is it simply a minor course correction that doesn’t impact the bottom line? ...
You Hired an Engineer, But Turned Them Into an Operator
Engineers and operators have substantially different roles, even though they may appear to interface with ...
Getting Over the Goal Line on Projects
In IT project management, the moment right before you cross the goal line can be the most perilous one. The ...
How to Reduce the Cost of Your IT Pie
Is your enterprise IT infrastructure becoming too costly? Reducing the cost of your IT pie can be a ...
Disruption is Coming, Disruption is Coming!
The American Revolution pitted a powerful, well-organized army against a ragtag militia. Had the American ...