Relevant vs. Irrelevant
Turn on CNBC and watch the stock ticker go by for a few minutes. (I’ll wait.) Are you done? Good! What did ...
Teaching to Learn
I have a newly-minted fifth-grader on my hands. As he’s brought home writing, science, and math assignments, ...
Slow Down to Go Faster
I have a bad habit of moving too fast in sports. What’s that? Why is too fast bad? • My golf swing– Too fast, ...
Explain It Simply
There’s an old saying that goes: “If you can’t explain it simply, you don’t understand it well enough.” This ...
Technology Lessons from Star Wars
It’s safe to say that Star Wars is in the top five of my favorite all-time stories. The one thing that always ...
The Key to Bringing Users Out of the Shadows
Telephone calls, conference calls, remote meetings, and emails– in modern business, communication rarely ...
Black Swans and Outsourcing
Ever heard of a “black swan event?” If you haven’t, here’s a quick definition: it’s a surprise event that has ...
Four Differences in how Engineers and Operators Attack Problems
Think engineers and operators are interchangeable when it comes to solving problems? Think again. You need ...
The Focus Factor: Designing Solutions vs. Fighting Fires
Today's work environment is one of constant distraction for us all, but especially those in the IT industry. ...
When Your One Hit Isn't the One You Thought It Would Be
Have you ever wondered what "the customer is always right" really means? Business owners know it isn't a ...