info@wholestacksolutions.com   |   1601 Iron Street, Suite 101. North Kansas City, MO 64116    |    877-512-9269

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December 19, 2016

We’re talking about tools today as part of our Serve First series. In the last post, we covered how over-utilizing our people resources leads to an IT department that says, “No,” and doesn’t have time to be nice. 
 

We have to find ways to create time without...

December 5, 2016

In a previous blog post, we talked about the concept: serve first. The first component was customer service. Today? We talk about saying yes and being nice (the two go hand-in-hand). 
 

Think about the last interaction you had as a customer. How did it go? I have an exa...

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