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October 23, 2017

“Work smarter, not harder.” Who hasn’t heard this phrase? In fact, it’s become a cliché. But just because it’s a cliché doesn’t mean it’s wrong! Nowhere is this phrase more necessary than in technology. 

Between fire drills, “urgent emails,” outages, and everything el...

August 7, 2017

Remember the band “Nickleback?” They were a hit band in the late 90’s early 2000’s. But for whatever reason, it became “cool” to hate on Nickleback. They’ve sold over 50 million albums worldwide, had multiple Top 10 songs and is the 11th Best Selling Band Of All Time.


June 19, 2017

Have you ever had the chance to head up into the St. Louis Arch? It’s a wonderful experience, with one giant caveat. Don’t go if it’s too windy! 

Here in the Midwest, we get some good wind gusts. The engineers that built the Arch had to take that into account and creat...

February 20, 2017

When it comes to projects, most of us have heard of the old saying: “you can have it good, fast, cheap…but only pick two!” There’s a visual representation of this at the bottom of this piece that we really liked. 

This concept has been around for a while, so why re-has...

April 18, 2016

Skilled, talented, and specialized IT engineers are in short supply– and sometimes it seems as though they have even shorter patience. Employee retention for IT engineering talent can be a major business challenge, and it's one many organizations ignore until it's too...

March 21, 2016

Ever heard of a “black swan event?” If you haven’t, here’s a quick definition: it’s a surprise event that has a major impact, and those involved eventually try to rationalize using hindsight.

So what does a black swan event have to do with managed services outsourcing?...

November 30, 2015

IT engineers don't need to fear the managed service provider (MSP)– they just need to adapt. Managed service providers and IT engineers can coexist in a harmonious and mutually beneficial arrangement, provided everyone understands their role. Many IT engineers will fin...

November 9, 2015

Is your team qualified, or merely capable? Simply possessing the ability to complete a task doesn't necessarily mean you have the knowledge to do it well. And though your team may be familiar with the technology you seek to employ, it doesn't necessarily mean they are...

July 13, 2015

No matter the industry your business operates in, it is imperative you take advantage of information technology (IT). It is through IT that you can segment your customers, carry out effective marketing campaigns, and most importantly, provide exceptional customer servi...

May 18, 2015

With a few certifications and some experience, virtually anyone can call themselves an "IT architect." For many managers and business owners, the role of IT architect sounds so nebulous and difficult to define that it becomes impossible to tell whether they truly have...

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December 4, 2017

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