
Competitive Advantage: Real World Solutioning
Shriners Hospitals was experiencing carrier problems that required their staff to detect, respond and resolve issues. Part of the day-to-day work, but these activities usually took 30-60 minutes. Not only that, those engineers that had to track down the carrier was now no longer working on critical projects. Beyond that, frustrated end users were asking why they were paying for two circuits but still unable to access anything external (like, cloud storage!). We developed, tes